It’s a lot of years since I joined the travel industry and the ways in which we research and book travel has become increasingly more complex.
There is a huge choice of booking websites, travel apps and travel companies to consider as well as the ability to book directly with airlines and hotels.
So why should you entrust your travel plans with me?
There are lots of things we could probably attempt ourselves, but from experience a professional will certainly do the job better.
Having worked in every part of the travel supply chain I have a deep and unique perspective on the level of expectation people should have with it comes to high quality travel experiences.
When tailor making itineraries for my clients I partner with suppliers who are passionate and knowledgeable about their destinations and more importantly have been vetted by 360 Private Travel - they check financials, their relationships with the hotels, the quality of their transport and tour guides and put service level agreements in place.
I can be confident our partners in destinations will provide the service and care I require for my clients.
You may have seen an itinerary that you like the look of or just have a destination that you want to visit. I’ll help you select the flights and accommodation best suited to you as well as well as what to see and do, unique experiences and restaurant recommendations.
Your time is valuable.
It is estimated that holiday research takes the average person an equivalent of 4 working days!
I’ll do the research for you or build on what you’ve started – we’ll narrow down the options to be able to select the perfect holiday for your budget.
The Human Touch
The online search engines can’t tell (or care!), but each client is completely unique!
I listen and get to know about everyone travelling, by this I mean likes, dislikes, needs and overall what’s important for your time away. We define together what you want from your holiday and then I design one that’s perfect for you.
I am also your contact from your initial enquiry until the time you get home – no web contact page, call centres, aftersales departments, just my direct number.
I really do care about your booking and ensuring that I provide a flawless experience. My business is built on referrals from happy clients.
The All Important Added Extras
360 Private Travel is one of only a handful of European companies granted the world class status of Virtuoso. Being part of this network enables me to offer a whole host of exclusive offers and benefits including room upgrades, complimentary breakfasts and hotel credits.
360 are also preferred partners with hotel groups like Four Seasons, Belmond, Jumeirah, Shangri-La and Marriott, which also gives us access to preferential rates and added benefits.
All these aside, the most important fact is that I build relationships with all the suppliers I use and ensure they are also aware of my clients individual requirements and preferences.
Special requests, connecting rooms, sleeping arrangements for the kids, views, restaurant recommendations and bookings, suggesting experiences, marking special occasions….
I’ll have these covered for you!
I provide a close personal concierge service that doesn’t just give my clients a holiday that meets expectations but exceeds them by anticipating more details needs.
ROUND THE CLOCK SUPPORT
Things happen – that’s just the nature of travel.
But you’ll have my mobile number and can contact me at any time.
I’ll assist with any problems that may arise instead of you spending your holiday trying to fix them yourself. This may be with the help of our inhouse flights team, our trusted suppliers in your destination and/or hotel management - we’ll find a solution!
When booking with 360 Private Travel you can rest assured your money is 100% safe.
We understand that the financial security of your holiday is paramount and for this reason we are fully bonded to sell flights and packages under our ATOL licence (7514), we sell airline tickets under our IATA licence (91-2 0005 6) and we are also members of Advantage Travel Partnership.
For your further protection our holidays are also covered by the very best industry travel insurance policies available. If you have any concerns or questions, just ask!
It is your responsibility and part of the terms & conditions of booking your holiday to take out adequate personal travel insurance to cover your trip. Travel insurance needs to cover you for those unexpected events that could leave you with heft costs and medical bills. A good policy protects your holiday, your belongings and yourself.
If you're interested in finding out more about working with a Surrey Travel Advisor to make the most of your precious time away from work, contact me today to start planning your next experience.